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10 Questions You’re Not Asking Your Web Design Agency, But Should Be

Posted by Marcy Rye on Feb 27, 2017 9:00:00 AM

Deciphering the complex language and nuances of web design can be overwhelming for most organizations. Here are a few important questions you should be asking to make sure you’re getting the most out of your web design agency:

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Topics: client relationships, web design

The Secret to Great Design: Partnership

Posted by Marcy Rye on Feb 19, 2016 8:30:00 AM

In a sailboat race, partnership is critical to optimize the performance of the boat. Each person contributes a specific set of knowledge and skill, and working together they can reach top speed. When working with a design firm, the type of relationship you have with them is possibly the key factor in the liklihood of getting great design work. There are three types of relationships I’ve noticed over the years that I’ll name “boss/worker”, “friends”, and “partners”. You can probably guess which one I recommend!
 
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Topics: design, client relationships

How to Give and Get Great Design Feedback

Posted by Marcy Rye on Dec 8, 2015 1:00:00 PM


A designer’s secret weapon is the ability to solve business problems with good design. But clients don’t always realize we can do this. The result can be an awkward situation where the client starts giving design feedback, the design team becomes surly, the design starts to drift away from what it’s supposed to accomplish, and everybody gets a little cranky. 

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Topics: design, client relationships